Weekly Summary for Kristen
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📌 Notes for Kristen
- Q1 complete — 100% bonus earned. All 3 goals hit. Satisfaction at 77% (target 65%).
- Q2 kicked off Apr 16. Request Process scoping with Marwan + Arshi starts this week. Article Pipeline already has Article Tracker live.
- CS Intelligence Tool rollout plan drafted — Genny sponsor, Tony L lead, Joaquin in the loop.
- AI Use Cases with Jordan — will pull from help desk most-visited pages + EF API docs.